Welcome to Williston, ND

E-Bill Enrollment & Automatic Payment Plan Sign-Up

E-Bill Enrollment

Instead of receiving a paper bill in the mail, your e-bill will be delivered to your email inbox.

Paperless billing is free and available to both our residential and commercial customers, with no restrictions.

You do not have to be enrolled in any type of automatic or electronic payment plan. You can enjoy the benefits of Paperless Billing and still choose how you want to pay your bills. And, you may enroll or discontinue at any time.

Automatic Payment Plan

Pay your water bill automatically from your checking or savings account.

No more checks to write or stamps to buy. It's easy, fast and free!

When you sign up for the City of Williston’s Automatic Payment Plan, your water bill payment is automatically deducted from your checking or savings account each month.

With no more checks to write or due dates to stay on top of, your time is freed up to concentrate on the important things in life. Sign up today!

How soon will the Automatic Payment plan to start?
It may take up to two billing cycles before the Automatic Payment Plan takes effect. Banks encourage a “practice run” for the first billing cycle to make sure it’s working properly, and that the information is accurate. Please continue to pay your bill until the message “DO NOT PAY-ACCOUNT HAS BEEN DRAFTED” appears at the bottom of your bill. Payments will generally be deducted from your account on the third business day of each month.

How can I be sure my bill has been paid?
Your monthly bank statement will reflect the automatic payment and your next water bill will also show a payment received.

What if I have a question about my bill?
Call the Water Billing department at 701.577.8105.

Is there a charge for this service?
No. The City does not charge you for automatic payments.

Is there a charge for Non-Sufficient Funds accounts?
Yes. There is a $10 NSF Fee that will be added to your next water billing.

What if I change banks or accounts?
Visit our office to obtain an authorization form and complete with any changes or call us at 701.577.8105.

If you would prefer to use a hardcopy paper form, you may fill out the Auto Payment Plan & E-Bill Application and submit it to the utility billing department to setup an auto payment plan for city utilities billed through the City of Williston.

Move In - Start Water & Utilities Services Application

To open your new water & garbage service account, fill out the application and return it in person to the Water Department located at 22 E Broadway. Identification is required - a picture ID for residential accounts, or a Business Tax ID for commercial accounts. If you are renting, a $50 security deposit will be required.

You can also apply online by completing this form:

Name:

Business Name:

Service Street Address:

Date to Start Service:

Mailing Address (if different than Service Address):
City or Town:
State:
Zip Code:
Phone:
Email:
Have you purchased (own) the property or are you renting?
Would you like your bill emailed?
Are you stopping service at another address?
Address to stop service:

Date to stop service:
If you are renting, a $50.00 security deposit is required. Deposits may be paid by credit card payment by calling the Water Department at 701.577.8105 (a $3.00 credit card fee will apply), or pay in person at the Water Department located at 22 E Broadway. Service request will not be processed until deposit is received.
If this property is rented, provide landlord's name:
Landlord's address:
Landlord's phone number:
Optional: Automatic Payment Sign Up Here's how it works: You will receive your usual utility bill with the amount owed and usage costs, but it will also have printed on it "Do Not Pay - Account Has Been Drafted." Your money will be withdrawn automatically from your account generally on the 3rd business day of each month by the financial institution. To sign up for automatic payments, please fill in the bank information below. By providing your bank account information and electronically submitting this form, you are authorizing the City of Williston to collect payment of your utility bill by initiating debit entries (deductions) to the bank account. This authorization will continued to be in force until discontinued by your written request. In the event there are non-sufficient funds available, a $10.00 NSF fee will be applied to your next utility billing.

Bank Name:
Routing Number:
Account Number:

Service Application Agreement By electronically submitting this form, the applicant affirms that all information on the application is true and correct. The applicant assumes the full responsibility of the utility payment at the above service address. The applicant understands that the bill must be paid in full by the 10th of each month or is subject to disconnection of services. If disconnected, the applicant will be liable for a $25.00 turn on fee plus the entire amount of the bill to get reconnected. This agreement will remain in effect until the applicant notifies the water department. At that time, a final meter reading will be arranged and the applicant will be responsible for all services rendered through the final reading of the meter. The applicant understands that authorized agents of the City will need free access to their premises for purposes of repair service or inspection of City meter and components.
Comments:

Move Out - Stop Water & Utility Services Application

To close your service account, we need to know the effective date and a mailing address to send the final bill and/or refund. You can notify Water Department by completing one of the following:

Send an email to: citywater@ci.williston.nd.us
Call: 701.577.8105
Stop by the City Hall office at 22 E Broadway
Complete the following online form

This form is only used to discontinue services. If you require services to begin at a new address, please complete the above Move In - Start Services Application. Please allow up to three business days for changes to take affect at the service address.

Temporary Shut Off of Water Services Application

If you wish to temporarily stop your utility services due to an extended time away from home, please contact the Water Department at 701.577.8105.

Please allow three business days for changes to take affect.

The following conditions apply to temporary water suspensions:

* Please be advised that if services are discontinued for any reason, a $25 Reconnect Fee will be charged to the account.

* Normal water usage fees will be charged during the first month of water shut-off and will only be pro-rated if the term of the shut off goes beyond the first monthly billing date after service is suspended.

* Water is shut off at the curbside by Public Works.

* Other monthly fees will continue to be due while water service is suspended. It is advisable to provide us with a temporary forwarding address for mail delivery as your utility bill must still be paid on time in order to avoid late fees.

The following online application can be used to temporarily suspend water services.

Reporting a Service Issue

If you are experiencing a problem with your water utility lines, please contact our Water Department at 701.577.8105 during normal business hours, Monday - Friday, from 8am to 5pm. If you have an urgent situation, such as a water main break, outside of business hours, please call 701.577.1212 to report the problem.

Utility Bill General Information

748.052 gallons = 100 cubic feet = 1 unit
A container five feet long by five feet wide and four feet high holds one unit of water.
Bills are sent out every month on the last business day of the month.
Bills are due on the 10th day of the following month.

How to read your City of Williston utilities bill

2017 Utility Billing Rates

Resolution 10-58Regarding Water Utility Rates

Water Rates

Residential & Commercial rates are $2.60 for usage up to 30 units and $2.25 for usage over 30 units.
Summer water rates are applied after your April meter reading and will show up on your bill during the months of June, July, August and September. The rate is $2.05 for every unit that is over the winter average water usage. This summer rate, also known as the 'lawn rate,' is given for residential and commercial properties using water for lawn purposes.
The 'winter average' is based on average amount of your water rate billed to you from January, February and March of each year.

Water Meter Rates

Water meter rates are based on the size of the meter.

Meter Size          Unit Increment    Cubic Foot Increment          Meter Charge
5/8"                              1                          100                                   $4.40
3/4"                              1                          100                                   $4.40
1"                                 1                          100                                   $5.65
1.5"                            10                        1,000                                  $9.20
2"                               10                        1,000                              $12.45
3"                               10                        1,000                                $26.90
4" and over               100                     10,000                                $43.00

Sewer Rates

Residential & Commercial rates are $1.09 for usage up to 30 units and $ .85 for usage over 30 units.
Summer sewer rates are applied to your bill during the months of May, June, July August September and October. The summer sewer rate is the average of your water usage from the months of January, February and March.
Winter sewer rates are applied to your bill during the months November, December, January, February, March and April. The winter sewer rate is the average of your water usage from the months of January, February and March.

Other Utility Charges

Garbage pick-up rates:

$7.35 residential;
$0.20 recycle fee;
$24.80 commercial minimum

Mosquito Control: $4.00 per living unit. Mosquito control, also known as 'vector' control, is a monthly charge that appears on your bill year round - even in the dead of winter. This vital part of city services is crucial for disease prevention and quality of life. The Williston Vector Control District was established in 1967. The public votes on whether or not to pay for mosquito control efforts every four years during general elections. You can find more information about this subject at the Williams County Williston Vector Control District website.

Stormwater Management: $1.00 per living unit. Stormwater is rainwater or melted snow that runs off streets, lawns and other sites. When stormwater is absorbed into soil, it is filtered and ultimately replenishes aquifers or flows into streams and rivers. All stormwater that runs down the gutter or enters the City's drainage system eventually reaches the waters of the Missouri River and Lake Sakakawea. The City's stormwater management is an important part of keeping these waters clean. You can read more about stormwater management systems at our Public Works webpage and at the federal government's EPA website.

Reconnect Fee: $25.00. This fee is applied if services are discontinued for any reason.

NSF Fee: $10.00. This fee is applied for insufficient funds via check payments, ACH payments, web/internet payments, etc.

Hang Tag Fee: $10.00. This fee is applied to any account that has received a 'Hang Tag' notice due to an applicable past due amount on the account.

Troubleshooting Water Leaks - Download a printable PDF of the High Water Bill pamphlet.

Name:
Business Name (if applicable):
Service Address:
Date to Stop Services:

Forwarding Address for Final Bill:
Forwarding Address, Line 2:
City or Town:
State:
Zip Code:
Phone:
Email:
Stop Service Agreement By electronically submitting this form, the applicant affirms that all information on this application is true and correct. The applicant assumes the full responsibility of the final utility payment for the above service address.
Comments:

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